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Recalled auto parts can be replaced, our lives cannot

FTC considering settlement allowing car dealers to sell unsafe cars. 

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Blog Post | Consumer Protection

Wall Street Ramps Up Attacks on Wall Street Reform | Ed Mierzwinski

On Friday, the House overwhelmingly approved a Wall Street-driven proposal to weaken oversight of private equity firms, taking a chunk out of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act. But wait, there's so much more: On Tuesday the House Financial Services Committee takes up the so-called "Financial Choice Act," which eviscerates most of Dodd-Frank's key reforms, from stripping powers of the Financial Stability Oversight Council to repealing the Volcker Rule, which reins in risky betting practices that use depositors' money. As for the CFPB (which just this week issued its biggest fine to date, $100 million against Wells Fargo Bank for opening hundreds of thousands of fake and secret consumer accounts to meet sales goals), the proposal would defund and defang it and delay or stop its efforts to rein in unfair practices of payday lenders, debt collectors and banks. Many of the Financial Choice Act's provisions also pose threats as budget bill "riders."

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News Release | MASSPIRG | Consumer Protection

Record $100 Million CFPB Penalty Order Against Wells Fargo Bank For Illegal Sales Practices

On September 8 the Consumer Financial Protection Bureau (CFPB) announced a record $100 million civil penalty plus consumer restitution against Wells Fargo, among the nation’s largest banks, for a series of unfair and abusive sales practices by “thousands” of employees that included opening “secret” accounts for “hundreds of thousands” of existing customers, solely to meet sales goals to receive financial incentives. 

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News Release | MASSPIRG EDUCATION FUND | Higher Ed

ITT TECH CAN NO LONGER DECEIVE STUDENT BORROWERS

College’s harmful student practices cause it to shut down.

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News Release | U.S. PIRG | Consumer Protection

Joint Statement Opposing Exceptions to CFPB Payday Rule

We've joined 10 other leading consumer, community, religious and civil rights organizations to oppose exemptions to a strong CFPB payday and auto title lending rule and to reiterate our opposition to an exception that has already been considered and rejected that would allow lenders to make longer-term installment loans without considering a borrower’s ability to repay so long as the payment did not exceed five percent of a borrowers’ income.

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News Release | U.S. PIRG | Financial Reform

Privacy, Consumer Groups Critical of Facial Recognition Report

We've joined leading privacy and consumer advocates in a news release sharply critical of a supposed "best-practices" report released today by the Telecommunications and Information Administration (NTIA) concerning privacy and facial recognition technology. While the report purports to be the product of a "multi-stakeholder" process, all the leading privacy and consumer stakeholders dropped out of the skewed proceedings many months ago, as the release explains. It concludes: "There is much more lacking in these “best practices,” but there is one good thing: this document helps to make the case for why we need to enact laws and regulations to protect our privacy."

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News Release | MASSPIRG | Solid Waste

Springfield Passes Resolution Opposing Repeal of the Bottle Bill

In an important demonstration of support for container deposits, the Springfield City Council unanimously passed a resolution endorsing the Massachusetts Bottle Bill on Monday, June 6th.  

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News Release | MASSPIRG | Food

GMO Labels on Major Products Prove Vermont Law Having Impact

GMO labeling advocates at the Massachusetts State House today displayed a variety of food products that label their use of genetically engineered ingredients, a clear sign that Vermont’s law is already having an impact on consumer information. The advocates called on Massachusetts legislators to pass pending GMO labeling legislation and further strengthen the labeling effort.

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News Release | U.S.PIRG | Consumer Protection

Strong National Payday Rule Could Save Consumers Billions

Today, the Consumer Financial Protection Bureau (CFPB) released its draft high cost small dollar lending (payday and auto title) loan rule for public comment. 

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Report | MASSPIRG EDUCATION FUND | Consumer Protection

Big Credit Bureaus, Big Mistakes: The CFPB’s Consumer Complaint Database Gets Real Results for Victims of Credit Reporting Errors

New report finds that the most complained-about credit reporting agency in Massachusetts is Experian.

The report used data collected by the Consumer Financial Protection Bureau’s public Consumer Complaints Database, which was created to help consumers resolve problems with their credit reports. The report compared complaints against the three nationwide credit reporting agencies (Equifax, Experian, and TransUnion), commonly referred to as credit bureaus, who were together responsible for 96% of all complaints about credit reporting.

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Report | MASSPIRG EDUCATION FUND | Consumer Protection

Private Loans, Public Complaints

A new report analyzing complaints about lenders of private student loans.

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Report | MASSPIRG Education Fund | Transportation

A New Way to Go

Vehicle Sharing Services, Transit Apps and Wi-Fi Contribute to National Driving Decline; Policy Needs to Catch Up

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Report | MASSPIRG Education Fund | Consumer Protection, Financial Reform

Big Banks, Big Complaints

New report by MASSPIRG Education Fund highlights banks that generated the most complaints through their various banking services in each state. Data from new CFPB consumer complaint data base.

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Report | MASSPIRG Education Fund | Transportation

Moving Off the Road

After sixty years of almost constant increases in the annual number of miles Americans drive, since 2004 Americans have decreased their driving per-capita for eight years in a row. Driving miles per person are down especially sharply among Millennials, America’s largest generation that will increasingly dominate national transportation trends.

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Blog Post | Consumer Protection

MASSPIRG Executive Director Janet Domenitz Sworn in as President of Consumer Federation of America | Ben Martin-McDonough

MASSPIRG's Executive Director sworn in as president of the Consumer Federation of America. 

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Blog Post | Transportation

Owning Fewer Cars Isn’t Just For Millennials | Sean Doyle

New transportation options are making it easier for people to use transit more, own fewer cars, and even save money on transportation.

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Blog Post | Transportation

MBTA to Riders: TAKE A HIKE | Kirstie Pecci

The MBTA's Fiscal Management and Control Board votes to raise fares by almost 10%. Citizens express outrage by taking over the meeting.

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Blog Post | Financial Reform

We oppose latest effort to weaken CFPB, other bank regulators | Ed Mierzwinski

Today, the House Financial Services Committee holds its latest cattle-call markup of a package of industry-backed bills designed to weaken consumer, taxpayer, depositor and investor protections. We've signed a letter opposing the so-called TAILOR (Taking Account of Institutions with Low Operation Risk) Act, which piles redundant requirements onto the Consumer Financial Protection Bureau and other regulators to do what they already do by existing law--treat small banks and credit unions differently than mega-banks. Also, the PIRG-backed Americans for Financial Reform sent up a letter opposing the TAILOR Act and 6 more of the 10 bills on the agenda because they are designed to weaken consumer, taxpayer, depositor and investor protections.

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Blog Post | Consumer Protection

20 groups call on FTC to protect consumers and prohibit the sale of certified used cars with unrepaired safety recalls | Deirdre Cummings

MASSPIRG joined more than 20 consumer organizations in calling on the Federal Trade Commission (FTC) to prohibit the practice of selling “certified” used cars with unrepaired safety recalls. The formal comments were in response to the FTC's proposed settlements with General Motors, Jim Koons Management, and Lithia Motors. 

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Priority Action

We're calling on big restaurant chains to stop the overuse of antibiotics on factory farms. Tell KFC to stop serving meat raised on routine antibiotics.

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