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News Release | MASSPIRG Education Fund | Consumer Protection

New Report: Consumers Should Get Security Freezes Before Next Data Breach

Credit monitoring and other services that are usually offered to data breach victims and other concerned consumers do nothing to prevent identity theft; they only detect certain types of fraud after it has occurred. A report and consumer fact sheet released today by the MASSPIRG Education Fund aim to increase the awareness and use of the security freeze, also known as a credit freeze. The report explains that the freeze is the only security measure that can prevent new account identity theft.

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Report | MASSPIRG Education Fund | Consumer Protection

Why You Should Get Security Freezes BEFORE Your Information is Stolen

A never ending stream of news reports about data breaches – including T-Mobile, Target Corporation, the IRS, numerous Blue Cross Blue Shield and other health plans, the University of Maryland, and the U.S. Office of Personnel Management (OPM) - is a constant reminder that you’re at risk of a data breach and therefore, identity theft.

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Result | Public Health

Convincing McDonald’s and Subway to protect public health

In 2015, bolstered by the support of more than 100,000 members and supporters, we convinced both McDonald’s and Subway to take action to protect public health. In March, just two days after we delivered more than 30,000 petitions to McDonald’s headquarters, the company announced that they would stop serving chicken raised on medically-important antibiotics. And in October, after more than 100,000 called on the chain to take action, Subway announced a similar policy for all the meat they serve.

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Result | Higher Ed

Protecting students from unfair bank fees

We helped win protections for students from unfair fees associated with campus bank accounts. The new rules, released by the U.S. Department of Education, ban some of the worst and most predatory fees that students encounter from banks.

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Blog Post | Consumer Protection

Don’t get spooked by phantom debt collectors | Jeanne Foy

The phone rings and a scary voice on the other end tells you that you owe them money and need to pay up… or else. The caller leads you to believe that a recent loan you took out has come due and that its time to pay or face legal action. Frightening, right?

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News Release | MASSPIRG EDUCATION FUND | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America's store shelves. The 28th annual Trouble in Toyland report shows that despite recent progress, consumers must still be wary when shopping this holiday season. 

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News Release | MASSPIRG EDUCATION FUND | Consumer Protection

In Massachusetts Experian Gets Most Complaints

New report found that the most complained-about credit reporting agency in Massachusetts is Experian. 

 

The report used data collected by the Consumer Financial Protection Bureau’s public Consumer Complaints Database, which was created to help consumers resolve problems with their credit reports. The report compared complaints against the three nationwide credit reporting agencies (Equifax, Experian, and TransUnion), commonly referred to as credit bureaus, who were together responsible for 96% of all complaints about credit reporting.

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Pass GMO labeling bill in state

Big Ag spending undermines consumer-right-to-know.

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Media Hit | Budget, Tax

JPMorgan should get no tax deduction in settlement deal

Taxpayers should not pay for corporate wrong doing.

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News Release | MASSPIRG EDUCATION FUND | Consumer Protection

New Report Identifies Most Troublesome Private Lenders to Students

A new report analyzing complaints about lenders of private student loans.

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Blog Post | Consumer Protection

Testimony in favor of the Cell Phone Users' Bill of Rights (HB 3389 and SB 1982) and An Act Relative to Wireless Service (SB 1945) | Deirdre Cummings

The rising swell of customer dissatisfaction with the cell phone industry demonstrates a need for basic, common-sense consumer protections. While the FCC has taken a "hands-off" approach to wireless regulation, states, including Massachusetts, can play an important role in establishing a set of basic service quality and customer service standards.

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Blog Post | Consumer Protection

Testimony In opposition to HB 1023 | Deirdre Cummings

HB 1023, I believe, is an attempt to bring more insurance companies into the state, unfortunately at a cost that is too high – the elimination of critical consumer protections. Specifically it will: 1. cause higher premiums in general, 2. allow insurers to give much less weight to driving record than currently required and to use discriminatory rating factors,  and 3. cause premiums to increase even for the best drivers in many urban communities.

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Blog Post | Consumer Protection

Testimony In Support of An Act Establishing the Massachusetts Prescription Fair Pricing Program | Deirdre Cummings

Current estimates put the Commonwealth’s spending at $1.2 billion per year on prescription drugs. The results of these growing prescription drug costs are more people without access to necessary drugs, higher premiums for those fortunate enough to have prescription drug coverage, and an increasing burden on the state and other programs to assist those who cannot pay for drugs themselves

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Blog Post

Testimony in support of maintaining the current Food Store Item Pricing Law | Deirdre Cummings

The food store item pricing law requires supermarkets to put price stickers on most items in supermarkets. It is a long-standing, efficacious, and overwhelmingly popular consumer protection. MASSPIRG does not oppose stores adopting newer pricing technology such as electronic shelf display systems and self service price scanners with certain controls. However, we do oppose legislation that would allow stores to substitute a pricing mechanism that offers less consumer benefit than what we have today. In considering any change to our current retail pricing system, it must first provide equal or better benefits to the consumer to be considered as a substitute. The six proposals before you today do not provide equal or improved consumer benefits.

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Blog Post

Testimony in Support of Closing the Telecom Tax Loophole | Deirdre Cummings

This hearing comes just days before the deadline to file our taxes, and each year at about this time, Bay Staters have an opportunity to reflect about taxes and how our tax dollars get spent. Some may use the occasion to complain about their taxes or government, others may object that public structures like schools, roads, and health inspections need more public funds than they receive. Whatever your perspective, Tax Day and our tax bills are far more palatable when we feel confident in the tax system; that there is inherent fairness in the system; and no one group or individual gets unintended or unreasonable tax breaks.

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Priority Action

We're calling on big restaurant chains to stop the overuse of antibiotics on factory farms. Tell KFC to stop serving meat raised on routine antibiotics.

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