Resources

Consumer Mediation Office

 

Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

TOY SAFETY

Thousands of toys are on the market, each promising to educate or entertain our children. Unfortunately, not every toy is safe. Toy buyers can help protect children from injury by being careful, vigilant shoppers.

How To Fix A Credit Reporting Error

Credit reports contain information on each consumer’s credit history. Since lenders use your credit report to decide whether or not to advance credit to you, it is important for you to make sure that your credit report is accurate.

Beat High Bank Fees

Banks rely on consumer indifference when they raise fees. They count on consumers not shopping around. PIRG’s Big Banks, Bigger Fees reports routinely find that small banks and credit unions are not following the big banks’ lead; they still offer many free or low cost accounts.

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