Consumer Protection

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Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

News Release | MASSPIRG | Consumer Protection

MASSPIRG Commends Attorney General for Suing Equifax

Attorney General Maura Healey and her office files the first state or federal enforcement action to hold the wrongdoer Equifax accountable for failing to protect the financial DNA of up to 3 million Massachusetts residents among the reported 143 million consumer victims nationwide.

Time for MA to Pass the Free Credit Freeze Bill

By | Deirdre Cummings
Legislative Director

State legislative committee to hold hearing on free credit freeze bill. Equifax’s massive security breach – affecting 3 million Massachusetts residents and 143 million Americans nationwide – is a timely reminder of the need to allow consumers to lock down or “freeze” their credit reports to prevent ID theft.   

Statement on Unilever Starting to Disclose Fragrances via SmartLabel

Statement from MASSPIRG Toxics Advocate Dev Gowda on Unilever Starting to Disclose Fragrances via SmartLabel

Consumer Tips and FAQ about the Equifax Breach

By | Mike Litt
Consumer Program Advocate

Hackers gained access to the personal data of as many as 143 million Americans in the Equifax breach. Here are some recommended actions consumers can take to protect themselves and answers to frequently asked questions.

News Release | MASSPIRG | Consumer Protection

Equifax Offers Incomplete Protection After Breach

Consumers should know the risks and limits of what Equifax is offering and consider getting credit freezes with all three national credit bureaus instead. 

Texas Chemical Explosions: More Safety Needed Now

Two small explosions last night at a Texas chemical facility highlight that comprehensive emergency regulations need to be enforced more strictly at chemical plants.

Statement on P&G’s Consumer Product Fragrance Disclosure Announcement

MASSPIRG applauds consumer product giant Procter & Gamble, the maker of brands like Olay, Old Spice, and Pampers, for its announcement today that it will increase fragrance ingredient transparency in all of its consumer brands.

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