Senior Director, Federal Consumer Program
5/31/2020
I’ve been reading the CFPB’s mail. It’s okay, you can too. It’s public. Not surprisingly, the latest CFPB consumer complaints paint a grim picture of the pandemic’s effect on family finances. I ask: Why isn’t the CFPB doing more to help struggling consumers?
5/29/2020
Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be on its way to repeating.
5/22/2020
Most airlines are only offering vouchers, not refunds, when passengers cancel their flights due to concerns about COVID-19.
5/19/2020
As manufacturers block access to manuals and other fix-it information, biomedical repair technicians press for reform.
5/7/2020
This blog explains U.S. PIRG's support for automated warning and contact tracing, subject to appropriate privacy and civil liberties protections, which can provide critical information quickly about who has potentially been exposed.
5/1/2020
A guest blog from my colleague, Lisa Frank, from our grants team, sharing her story of testing for coronavirus.
4/24/2020
The emergence and spread of the novel coronavirus pandemic is a symptom of how we raise food animals across the world.
4/23/2020
In the wake of the COVID19 pandemic, MASSPIRG, a founding member of the Election Modernization Coalition, has called for a set of reforms---some new (health protections in place at polling places) and some that have been pending for years and are more important than ever---like election day registration. Here are two coalition letters which were sent to Secretary William Galvin, Speaker Robert DeLeo and Senate President Karen Spilka in early April, listing out our agenda forhow democracy should work in the wake of the pandemic.
4/22/2020
Yesterday, U.S. PIRG joined leading consumer groups and bank trade associations in a joint letter urging Congress at the soonest possible opportunity to clarify that economic impact payments responding to this public health emergency are exempt from otherwise legally binding garnishment orders.
4/16/2020
To keep the sickest people alive during the novel coronavirus (COVID-19) pandemic, we need ventilators. We don’t have them — and that says something about our priorities.