News Releases

News Release | MASSPIRG Education Fund | Consumer Tips, COVID-19

New analysis: Most fake COVID-19 products claim antiviral, immune-boosting properties

BOSTON -- Desperate for a cure to the novel coronavirus (COVID-19), many Americans are turning to the internet for answers. What they’re finding, however, is a minefield of dubious products posted by unscrupulous sellers. False claims are tricking worried people into paying for fake solutions that give them a false sense of security. The federal government hasn’t approved any product that prevents or treats COVID-19.

News Release | MASSPIRG | Consumer Tips, COVID-19

How to refund concert tickets, prevent ID theft during COVID-19

Refunding event tickets: With countless concerts, sporting events, festivals, tours and other large gatherings canceled or likely to be canceled this summer, people are wondering if and how they can get their money back that they already spent on tickets. Will you receive a refund, a new ticket when the event is rescheduled, or neither? This guide walks through steps you can take to find out where your money is and whether you can receive a refund.

News Release | U.S. PIRG Education Fund | Financial Reform

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

News Release | MASSPIRG | Consumer Tips, COVID-19

How to save money and make safer online purchases during COVID-19

BOSTON -- In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address concerns as they arise, MASSPIRG Education Fund is publishing new tip guides each week to help consumers navigate this crisis.

News Release | MASSPIRG | COVID-19

Private lenders announce they’ll suspend student loan payments

A newly announced agreement will protect the finances of millions of Americans who owe money on student loans.

Last month’s CARES Act put all federally held student loans into forbearance through September, ended collections and other actions against defaulted borrowers, and stopped the accrual of interest. However, these benefits were not extended to borrowers whose loans are held by private lenders. To protect those former students, leaders from California, Colorado, Connecticut, Illinois, Massachusetts, New Jersey, Vermont, Virginia, and Washington worked with private lenders.

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