Consumer Protection Updates

News Release | MASSPIRG

50 Organizations Call for Student Borrower Bill of Rights

50 organizations urge state lawmakers to pass the Student Loan Borrower Bill of Rights in Massachusetts. 

 

News Release | MASSPIRG | COVID-19

Massachusetts adopts strong price gouging protections

BOSTON – MASSPIRG praised the action of Attorney General Maura Healey upon the passage of strong price gouging protections for consumers.

News Release | MASSPIRG | COVID-19, Consumer Protection

MASSPIRG calls for strong price gouging protections

BOSTON -- The Massachusetts Office of Attorney General held a hearing Wednesday on implementing stronger price gouging protections for consumers. MASSPIRG testified in support of Attorney General Maura Healey’s proposal to make permanent the emergency price gouging regulations put into place at the beginning of the novel coronavirus (COVID-19) pandemic.

News Release | MASSPIRG | Consumer Tips, COVID-19

How to save money and make safer online purchases during COVID-19

BOSTON -- In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address concerns as they arise, MASSPIRG Education Fund is publishing new tip guides each week to help consumers navigate this crisis.

News Release | MASSPIRG Education Fund | Consumer Tips, COVID-19

State legislators from 45 states, including Massachusetts, demand online marketplaces end coronavirus price gouging

Boston—Twenty-five state legislators joined their peers across the nation calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Together, 346 legislators representing 45 states, joined MASSPIRG Education Fund in sending a letter Tuesday urging Amazon, Craigslist, eBay, Facebook and Walmart to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis. Less than two weeks ago, 33 attorneys general, including Massachusetts Attorney General Maura Healey, sent a similar letter to the same companies.

News Release | MASSPIRG Education Fund | Consumer Tips, COVID-19

On the first of the month, here’s how to address bill payments challenges during COVID-19

Boston-- The novel coronavirus (COVID-19) pandemic has resulted in job losses across the board, leaving many Americans wondering how they’re going to pay their monthly bills. MASSPIRG Education Fund released a guide Tuesday with tips for how consumers can negotiate with their banks to lower interest rates, waive overdraft fees, and agree on payment plans to provide more financial peace of mind in the months to come.

News Release | MASSPIRG Education Fund | Consumer Protection

Massachusetts attorney general demands online marketplaces end coronavirus price gouging

Boston—Massachusetts Attorney General Maura Healey is calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Maura Healey joined a bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), in sending a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

Report | MASSPIRG | Consumer Tips

ANALYSIS: CORONAVIRUS SPIKE MOST SURGICAL MASK, SANITIZER PRICES AT LEAST 50% ON AMAZON

Empty store shelves and out of stock signs are becoming more common in America as the Coronavirus reaches the nation’s shores. While many regions have yet to declare a state of emergency, a new analysis by U.S. PIRG Education Fund revealed the 30-day average price of surgical masks and hand sanitizer 18.5 percent higher than the three month average. High prices during February were at times more than double the average cost of the same product over a 90-day time period. 

Consumer Action Center kicking off Consumer Protection Week

By | Deirdre Cummings
Legislative Director

Jeanne Foy, Director of MASSPIRG's Consumer Action Center, kicks off Consumer Week giving consumer advice and tips on local radio program.

News Release | MASSPIRG Education Fund | Public Health

New investigation: Supermarkets failing to warn public about food recalls

Boston -- Americans are not hearing about food recalls, and that communication breakdown is having serious repercussions for public health. For example, less than two years ago, people kept getting sick for months after 12 million pounds of Salmonella-contaminated beef was recalled. The pattern has repeated for other recalls even when news outlets have publicized warnings from food safety agencies.

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