Consumer Protection Updates

News Release | MASSPIRG | Consumer Protection

New federal law bans most surprise bills from out-of-network medical providers

As part of the recently passed federal  government funding bill, President Donald Trump signed bipartisan legislation into law that will protect millions of consumers from outrageous surprise health bills from out-of-network providers. These unfair bills come from balance billing -- when out-of-network medical professionals charge you the difference between their fees and the maximum amount allowed by your insurance company.

News Release | MASSPIRG | Consumer Protection

MASSPIRG calls for auto insurance refunds and lower premiums

MASSPIRG is calling on state Commissioner of Insurance Gary Anderson to review auto insurance rates, premiums and losses, and to require insurers to refund premiums out of their excess profits, which have soared during the COVID-19 pandemic.  

News Release | MASSPIRG | Consumer Protection

35th annual Trouble in Toyland report uncovers mislabeled and dangerous toys

MASSPIRG Education Fund’s Trouble in Toyland report has helped identify dangerous toys for 35 years. But 2020 is unique, and as Americans have worked, learned and played from home to protect themselves from COVID-19, children could be more susceptible to certain toy-related hazards.

Report | MASSPIRG | Consumer Protection

Trouble in Toyland 2020

It’s that time of year again when parents, grandparents, caregivers and others feeling generous begin shopping for toys for the kids in their lives. Toy safety has come a long way, thanks to years of work from consumer advocates, public health experts, elected officials and the U.S. Consumer Product Safety Commission (CPSC). These days, examples of dangerous toys contaminated with lead or toys with small parts that pose a choking hazard to young children are more difficult to find in the United States.

Despite this progress, dangerous toys are still on the market. As we approach the ninth month of the COVID-19 pandemic, many parents and caregivers in the United States still work from home while their kids participate in virtual learning some or all of the time. With siblings of all ages playing and spending more time together and parents juggling responsibilities with limited support, some dangerous toys are more difficult to supervise, and others are better left out of the home altogether.

Report | MASSPIRG Education Fund | Consumer Protection

Auto Loan Complaints on the Rise

Consumer complaints to the Consumer Financial Protection Bureau (CFPB) regarding vehicle loans and leases have increased sharply during the coronavirus pandemic, according to a new report by the MASSPIRG Education Fund and Frontier Group.

News Release | MASSPIRG | Consumer Protection

New report: COVID-19 pandemic worsens existing consumer problems with car buying

BOSTON -- Consumer complaints to the Consumer Financial Protection Bureau (CFPB) regarding vehicle loans and leases have increased sharply during the coronavirus pandemic, according to a new report by the MASSPIRG Education Fund and Frontier Group. The analysis suggests that consumers in Massachusetts and across the United States are facing abusive and deceptive practices from the automobile lending industry. 

News Release | MASSPIRG

50 Organizations Call for Student Borrower Bill of Rights

50 organizations urge state lawmakers to pass the Student Loan Borrower Bill of Rights in Massachusetts. 

 

News Release | MASSPIRG | COVID-19

Massachusetts adopts strong price gouging protections

BOSTON – MASSPIRG praised the action of Attorney General Maura Healey upon the passage of strong price gouging protections for consumers.

News Release | MASSPIRG | COVID-19, Consumer Protection

MASSPIRG calls for strong price gouging protections

BOSTON -- The Massachusetts Office of Attorney General held a hearing Wednesday on implementing stronger price gouging protections for consumers. MASSPIRG testified in support of Attorney General Maura Healey’s proposal to make permanent the emergency price gouging regulations put into place at the beginning of the novel coronavirus (COVID-19) pandemic.

News Release | MASSPIRG | Consumer Tips, COVID-19

How to save money and make safer online purchases during COVID-19

BOSTON -- In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address concerns as they arise, MASSPIRG Education Fund is publishing new tip guides each week to help consumers navigate this crisis.

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