Consumer Protection

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Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

Recalled infant sleepers

News Release | U.S. PIRG | Consumer Tips, Consumer Protection

Largest bank hack ever, of Capital One, exposes 100 million to identity theft

Everyone should assume that their social security number has been exposed between this breach and breaches of other major companies’ databases, such as Equifax’s. With that in mind, U.S. PIRG recommends all Americans should use their right by law to freeze their credit reports for free

News Release | U.S. PIRG Education Fund | Consumer Protection, Financial Reform

Equifax penalty is a “sweetheart deal” that leaves consumers at risk

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

News Release | MASSPIRG | Consumer Protection

Car Dealers Attack Massachusetts Protections Against Dangerous Recalled Used Cars

Leading consumer advocates testified before the State House Joint Committee on Consumer Protection today against a bill that would drastically weaken state consumer protection laws by allowing car dealers to sell dangerous used cars with unrepaired safety recalls. The bill, which is part of a nationwide push by car dealers and their trade associations, allows car dealers to sell recalled used cars if they merely provide a “written disclosure” (in English only) “at the time of sale” that the vehicles have an unrepaired safety recall.

I was joined today by Ryan Powell, a UMASS Boston student and chapter chair of Mass Student PIRG to urge a State House Committee to pass S.160, An Act Establishing a Student Loan Bill of Rights, filed by Senator Lesser.  The bill will protect student loan borrowers from unfair, predatory, and deceptive practices of student lending and loan servicing companies. Read our testimony below.

MASSPIRG calls for free open college textbooks

By | Deirdre Cummings
Legislative Director

MASSPIRG called on state legisaltive committee to prioritize free open college text books over commercial digital books with access codes.

Members of Congress hear repeatedly from lobbyists for corporate special interests in their offices and at fundraisers. How can consumer advocates balance the scales?

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