Consumer Protection

Need Help with A Consumer Problem?

Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

Report | MASSPIRG | Consumer Protection

Joint Statement on Eversource Rate Case in Massachusetts

In January 2017, Eversource filed its first complete rate case in many years. After a lengthy proceeding, the Massachusetts Department of Public Utilities (DPU) issued two orders addressing Eversource’s proposals, one in November of 2017 and the other in January of 2018. Despite widespread opposition from parties in the rate case, the DPU approved four major proposals from Eversource that are bad for ratepayers and move us away from a future with consumer control and widespread local clean energy.

Legislature Considers Proposals to Preserve Internet

By | Deirdre Cummings
Legislative Director

MASSPIRG urges SH committe to preserve an open internet, preserve Net Neutrality.

News Release | masspirg | Consumer Protection

MA House Passes Important Consumer Protection Bill

MA House passes bill to protect consumers from ID theft. Includes free credit freeze and thaw.

News Release | MASSPIRG | Consumer Protection

State House Committee Sides with Credit Bureaus over Consumers

Legislature fails to pass key consumer protection bill in wake of Equifax breach.

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Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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