Consumer Protection

Need Help with A Consumer Problem?

Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

News Release | MASSPIRG | Consumer Protection

As senators consider confirming Kathy Kraninger to run the Consumer Financial Protection Bureau, more than 100 groups release online video to defend the CFPB

As the Senate Banking Committee begins a scheduled confirmation hearing for Consumer Financial Protection Bureau director nominee Kathy Kraninger, MASSPIRG and 103 other groups representing consumers, small businesses, students, and workers, released an online video on Twitter and Facebook about the current state of the CFPB. 

News Release | U.S. PIRG | Consumer Protection

Congress Affirms Need to Stop Debt Trap; Mick Mulvaney Should Follow Suit

Here is our statement on Congress allowing the deadline to pass without repealing the Consumer Financial Protection Bureau's payday lending rule.

News Release | MASSPIRG | Consumer Protection

MA Senate Passes Important Consumer Protection Bill

The Massachusetts Senate, with a bipartisan, unanimous vote of 38 -0, passed a key identity theft protection bill  An Act Removing Fees for Security Freezes and Disclosures of Consumer Credit Reports, SB 2455 which, if signed into law, will enable consumers to safeguard their personal financial information by allowing them to “freeze” and “thaw” their credit files for free, among other protections.

 

Report | MASSPIRG | Consumer Protection

Joint Statement on Eversource Rate Case in Massachusetts

In January 2017, Eversource filed its first complete rate case in many years. After a lengthy proceeding, the Massachusetts Department of Public Utilities (DPU) issued two orders addressing Eversource’s proposals, one in November of 2017 and the other in January of 2018. Despite widespread opposition from parties in the rate case, the DPU approved four major proposals from Eversource that are bad for ratepayers and move us away from a future with consumer control and widespread local clean energy.

Legislature Considers Proposals to Preserve Internet

By | Deirdre Cummings
Legislative Director

MASSPIRG urges SH committe to preserve an open internet, preserve Net Neutrality.

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Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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