Consumer Protection

Need Help with A Consumer Problem?

Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

USPIRG Offers Consumer Tips in Wake of Hurricane Florence

By | Deirdre Cummings
Consumer Program Director
Consumer tips offered to those impacted by Hurricane Florence

 

Safer School Supplies: Shopping Guide

With this Safer School Supplies: Shopping Guide, parents, teachers, and students can make more informed decisions while shopping for school supplies this Back to School season. We want to give parents and teachers the option to choose school supplies that do not contain toxic chemicals. This Shopping Guide should serve as a handy tool for finding products free of several types of toxic chemicals.

 

News Release | MASSPIRG | Consumer Protection

New Report: How Massachusetts Can Protect Consumers 1 Year After Equifax Breach

A year ago, Equifax announced that hackers had breached its system and accessed the data of nearly 150 million U.S. consumers. To mark the anniversary of that notorious announcement, MASSPIRG called on state lawmakers to pass the pending Security Breach Bill, H4806 and released a new report containing suggestions on how lawmakers, regulators, and consumers can safeguard personal information.

Report | MASSPIRG Education Fund | Consumer Protection

Equifax Breach: 1 Year Later

A year ago, Equifax announced that hackers had breached its system and accessed the data of nearly 150 million U.S. consumers. To mark the anniversary of that notorious announcement, MASSPIRG called on state lawmakers to pass the pending Security Breach Bill, H4806,  and released a new report containing suggestions on how lawmakers, regulators, and consumers can safeguard personal information.

Calling for Reenactment of H.4806, Security Breach Bill

AARP Massachusetts and MASSPIRG urge the legislature to accept Governor Baker’s amendments and reenact House Bill No. 4806, An Act Relative to Consumer Protection from Security Breaches, without delay.

If passed, this bill will provide consumers with important consumer protections. It was passed unanimously in both the House and the Senate. The bill enables consumers to safeguard their personal financial information by allowing them to “freeze” and “thaw” their credit files for free -- preventing thieves from opening new credit accounts in their names. The bill also requires that credit bureaus and other companies give consumers free credit monitoring services after a data breach. Additionally, the bill enhances some important consumer notices.  

Last year, identity thieves stole more than $17 billion dollars from American consumers – and that number is growing. This measure, if passed, will help consumers protect themselves when companies and credit bureaus fail to safeguard our personal information.

Key Provisions in the Act Relative to Consumer Protection from Security Breaches: attached as report. 

News Release | U.S. PIRG | Public Health, Consumer Protection, Health Care

Second recall of King Bio’s homeopathic drugs in the past month

King Bio Inc. issued the second significant voluntary recall since late July of their homeopathic drugs on Wednesday. Safety concerns over homeopathic drugs extend beyond King Bio as over the past several years, the FDA has issued recalls to several companies for a variety of health products from zinc-containing intranasal medicine to asthma drugs with toxic ingredients. 

News Release | MASSPIRG Education Fund | Consumer Protection

Safe Shopping Guide for Back-to-School Supplies

Parents and teachers shopping for their students’ 2018-19 school supplies often look for a “non-toxic” label on the products, but many products don’t have that label. MASSPIRG Education Fund is releasing a guide that advises consumers which products are actually non-toxic and which to avoid.

Safer School Supplies: Shopping Guide

With this Safer School Supplies: Shopping Guide, parents, teachers, and students can make more informed decisions while shopping for school supplies this Back to School season. We want to give parents and teachers the option to choose school supplies that do not contain toxic chemicals. This Shopping Guide should serve as a handy tool for finding products free of several types of toxic chemicals.

 

ID Theft & Privacy Checklists

By | Mike Litt
Consumer Campaigns Director, U.S. PIRG

Today, we're releasing our revamped Identity Theft and Online Privacy resources.

Pages

Subscribe to RSS - Consumer Protection

Support Us

Your donation supports MASSPIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code