Consumer Protection

Need Help with A Consumer Problem?

Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

News Release | U.S. PIRG | Consumer Protection

Statement: Equifax must be held accountable for mishandling consumer data yet again

According to the Wall Street Journal, Equifax sent to lenders millions of incorrect credit scores for consumers applying for auto loans, mortgages and credit cards.

Report | MASSPIRG Education Fund | Consumer Protection

Ringing in our Fears

One year after new law, robocalls are down and compliance is up, but skyrocketing robotexts are the latest problem.

New list: Approaching 11th anniversary, top 11 actions CFPB recently took that anger financial industry

As the Consumer Financial Protection Bureau (CFPB) turns 11 years old, a new list from U.S. PIRG highlights 11 ways this crucial agency has rededicated itself to its mission since Rohit Chopra was confirmed as its new director by the Senate last fall.

News Release | U.S. PIRG | Consumer Protection

Statement: U.S. PIRG joins Rep. Maloney and Sens. Booker and Warren for press conference on predatory overdraft fees

Rep. Carolyn B. Maloney (NY) and Sens. Cory Booker (NJ) and Elizabeth Warren (MA) were joined by Mike Litt, U.S. PIRG’s consumer campaign director, and other advocates Tuesday to urge action on legislation to protect financial institutions’ customers from predatory overdraft fees.

MASSPIRG urged state lawmakers to pass, S2830, An Act relative to the remediation of home heating oil releases, a critical consumer protection and public health bill.

UPDATE: SEC's comment period for climate disclosures rule ends today

By | Mike Litt
Director, Consumer Campaign

U.S. PIRG submitted a public comment letter supporting the Securities and Exchange Commission’s proposed climate disclosures rule and made recommendations to strengthen it.

News Release | U.S. PIRG | Consumer Protection

STATEMENT: U.S. PIRG applauds SEC’s newly proposed ESG regulations

The U.S. Securities and Exchange Commission (SEC) unveiled two proposals Wednesday designed to improve the accuracy and transparency of the composition and marketing of mutual funds that sellers claim are responsible when it comes to environmental, social and governance issues.

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