Consumer Tips

News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer advice: Ask for help with your bills before an emergency

This coming Monday, June 1, will mark the third full month that bills are due since COVID-19 was declared a national state of emergency in March. To help Americans manage their finances, U.S. PIRG Education Fund has published an updated guide with tips on what to do about paying bills during the crisis.

News Release | MASSPIRG Education Fund | Consumer Tips, COVID-19

New analysis: Most fake COVID-19 products claim antiviral, immune-boosting properties

BOSTON -- Desperate for a cure to the novel coronavirus (COVID-19), many Americans are turning to the internet for answers. What they’re finding, however, is a minefield of dubious products posted by unscrupulous sellers. False claims are tricking worried people into paying for fake solutions that give them a false sense of security. The federal government hasn’t approved any product that prevents or treats COVID-19.

News Release | MASSPIRG | Consumer Tips, COVID-19

How to refund concert tickets, prevent ID theft during COVID-19

Refunding event tickets: With countless concerts, sporting events, festivals, tours and other large gatherings canceled or likely to be canceled this summer, people are wondering if and how they can get their money back that they already spent on tickets. Will you receive a refund, a new ticket when the event is rescheduled, or neither? This guide walks through steps you can take to find out where your money is and whether you can receive a refund.

News Release | MASSPIRG | Consumer Tips, COVID-19

How to save money and make safer online purchases during COVID-19

BOSTON -- In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address concerns as they arise, MASSPIRG Education Fund is publishing new tip guides each week to help consumers navigate this crisis.

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