Solid Waste

Need Help with A Consumer Problem?

Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

News Release | Solid Waste

After warning companies that "Void Warranty if Removed" are illegal, the FTC is expanding their investigation into anti-repair practices

This announcement comes after the FTC sent warning letters last April to six companies saying their "void warranty if removed" stickers violated consumer rights under Magnusson-Moss Warranty Act. A subsequent survey in October by U.S. PIRG Education Fund, "Warranties in the Void," showed that such anti-repair activity was even more widespread. The study surveyed 50 members of the Association of Home Appliance Manufacturers and found the 45 would void warranties for independent repair. 

More than 10,000 Americans said "no" to plastic straws in February. Feb. 22 marked the third annual national Skip the Straw Day—a day created by Michigan middle school students who were fed up with plastic pollution and its impact on wildlife and the planet.

News Release | MASSPIRG | Solid Waste

Skip the Straw

MASSPIRG and Environment Massachusetts join national call to Skip the Straw.

News Release | MASSPIRG | Solid Waste

MASSPIRG Statement on Launch of Plastic Bag Ban in Boston

MASSPIRG issued a statement on the launch of the City of Boston's plastic bag ban.

News Release | MASSPIRG | Consumer Protection, Solid Waste

New Guide Helps Consumers Get Deals on Refurbished Electronics

This holiday season, you can pay even less than you would on Black Friday for electronics, if you buy them used and refurbished. A new guide entitled “Fixed for the Holidays” helps consumers purchase used items with confidence -- detailing what to buy, how to know if you are getting a good deal and where to shop.

Repairing your electronic device just got a little easier thanks to a seemingly unexpected source: The Library of Congress.

Right to Repair is a simple way to cut health care costs

By | Nathan Proctor
Director, Campaign for the Right to Repair

Cost containment is is a critical first step in addressing the deep faults in our health care system - it's hard to image fixing problems of access if we continue to be charged $15 for a Tylenol pill or $1,000 for a toothbrush. It turns out that overpriced equipment repair helps add to those inflated costs.

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