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Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

News Release | MASSPIRG | Solid Waste

Statement: MASSPIRG supports COVID-19 suspension of deposit system enforcement, looks forward to expansion of program in the future

Out of an abundance of caution due to the spread of COVID-19 in the state, the Massachusetts Department of Environmental Protection and the Massachusetts Attorney General’s Office announced  that they are suspending enforcement of the requirements for retailers to accept beverage containers that have a deposit. This decision is effective immediately and until further notice or until the current state of emergency is terminated.

News Release | MASSPIRG | Solid Waste

Hold the phone! Report shows that repairing your smartphone can save you money and our environment

We rely on our smartphones. When they break, we need them fixed — fast. Unfortunately, there are numerous barriers to fixing our phones. Manufacturers offer a dearth of repair options or digitally lock our phones so we can’t repair them. And when we can’t fix them, and have to get rid of them and buy new ones, that has terrible consequences for our environment.

Right to Repair surges forward on multiple fronts to start 2020

Friday, February 7, 2020
By | Nathan Proctor
Director, Campaign for the Right to Repair

It’s common-sense: If something you own breaks, you should be able to fix it. But manufacturers don’t see it that way. Instead, they use a set of tactics to block independent repair because they want consumers to have to come to them to do repairs. Right to Repair made considerable progress in 2019, and just a little over a month into 2020, we’re seeing continued momentum. 

News Release | MASSPIRG | Solid Waste

Right to Repair wins the day in Massachusetts legislature, clears committee

Acting shortly before a committee deadline that could have killed the bill, the Consumer Protection and Professional Licensure Joint Committee gave a  favorable report to the Digital Right to Repair Act. If the bill ultimately becomes law, it would combat manufacturers’ near-monopoly on repair by giving the public access to the parts, tools and information needed to fix broken digital devices.

News Release | MASSPIRG | Solid Waste

Reduce Before Recycle

A coalition  of environmental, consumer and public interest organizations gathered with two state senators -- Senator Jamie Eldridge and Senator Michael Barrett -- in front of the State House this morning with a plastic bag ‘monster’ to to present an important message: we must REDUCE our  waste.

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