Consumer Protection
Not First Class
Our report highlights how flier complaints have soared as airlines cancel flights, deny refunds, and ruin plans. Find out which airlines have the most complaints and what you can do.
Solid Waste
Apple corrects course on Right to Repair
Once one of the most visible opponents to repair access, Apple has now reversed its longstanding policy against making spare parts and repair software tools available to customers. The commitment came just days after the company pledged to stop deactivating Face ID for iPhone screens repaired independently.
Solid Waste
The Better Bottle Bill Campaign gains steam
The landmark 1982 "Bottle Bill" is one of Massachusetts' most effective recycling measures, but it's in need of an update. MASSPIRG joined state Rep. Marjorie Decker and state Sen. Cynthia Creem to launch the Update the Bottle Bill campaign that has been endorsed by The Boston Globe.
Consumer Tips
Trouble In Toyland
The 36th annual Trouble in Toyland report calls attention to counterfeit toys evading safety rules and other issues online and in stores. Check out our tips on how to identify potentially unsafe toys and to minimize the risk in your home.
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News & Research
Report | MASSPIRG Education Fund
Analysis of more than 200,000 complaints shows which airlines and airports do best and worst.
News Release | MASSPIRG Education Fund
MASSPIRG Education Fund finds flyers’ complaints increased by 460 percent from February 2020 to August 2021.
RESOURCE
Coronavirus update
In the midst of the coronavirus outbreak, we’ve taken steps for all of our staff to work remotely for safety reasons. But rest assured, we’ll keep advocating for you as we work for a healthier, safer world.
Learn more about how we can work together to address the COVID-19 pandemic.